'True Love' Red Roses

Local Flower Delivery

We offer flexible delivery options, including same-day, next-day, and named-day local delivery 7 days a week. Prices start at just £5.00 for an anytime named-day delivery.

For full details on available delivery postcodes, time slots, and charges, click here.

UK-Wide Flower Delivery

We also provide next-day and named-day UK-wide delivery 7 days a week. Delivery is £12.50 Monday–Friday and £15 at weekends.

For complete information on UK-wide delivery charges, click here.

What Happens If No One Is Home?

For local postcode deliveries

If the recipient is not available, we’ll leave the flowers in a safe location or with a neighbour, and a calling card will be left to let them know where to find their flowers. You’ll also receive an electronic delivery update with a proof of delivery image.

If you have any specific instructions, please include them in the 'Delivery Instructions' box on the basket page.

If we can’t find a suitable place to leave the flowers—for example, at an address on a high street without a garden or porch—the flowers will be returned to our shop. From there, they can be collected at no extra cost, or we can arrange re-delivery (additional delivery fees will apply).

By completing your order, you agree that our responsibility for the flowers ends once they have been delivered in accordance with the above policy.

For UK-wide deliveries (sent overnight with DPD)

We use DPD to send our flowers across the UK.

You will be sent tracking information directly from DPD to the email address and shipping mobile number used when you placed the order. You will be able to add 'If not at home' instructions from this tracking link. If this link is not completed, your order will be taken to the nearest pick-up shop for collection. We strongly advise that you complete the 'If not at home' instructions from the tracking link that you are sent.

By completing your order, you agree that our responsibility for the flowers ends once they leave our shop.

Packaging:

Our commitment to sustainability means that 100% of our packaging is home compostable, ensuring minimal environmental impact.

Waste:

All of our green waste is processed via COM:POST.

Energy:

Our electricity is sourced exclusively from UK wind farms, aligning with our renewable energy values.

People:

We believe in fair work and proper compensation. We offer our dedicated team permanent contracts, paid annual leave, and a contributory pension.

Supply Partners:

Gardenia sources flowers through a carefully selected network of trusted growers, wholesalers and specialist suppliers, rather than relying on a single supplier. Depending on the season and the stem, our flowers may come from the UK, the Netherlands and established growing regions further afield. We choose suppliers for freshness, quality, provenance and reliability, and expect high standards throughout the supply chain - from growing and handling to transport and working practices. Wherever practical, we favour seasonal flowers and more responsible growing and supply choices, while keeping quality and vase life at the heart of every order.

Read more about our approach in Petals. Planet. Promise.

Like any business, we aim to be profitable so that we can continue brightening your day with our blooms. However, we are deeply committed to making a positive impact. Alongside our Petals. Planet. Promise., we want to be transparent about where your money goes when you purchase flowers from Gardenia. This allows you to make an informed decision.

Here’s a breakdown of what your payment covers:

Business Costs: VAT, business rates.

Running Costs: Rent, electricity, water, technology, transport, and responsible waste disposal.

People: Our floristry team is the backbone of everything we do. From preparing flowers to crafting bouquets, processing online orders, managing deliveries, organising weddings and events, and opening the shop every morning, their work is vital. Fair pay and staff wellbeing are central to our values.

Product Costs: The flowers themselves, plus packaging expenses.

We buy through a carefully chosen mix of trusted growers, wholesalers and specialist suppliers, selecting the right source for each stem according to season, quality, freshness and value. Flower prices move daily with market conditions and availability, so our buying decisions are made fresh each day rather than tied to a single wholesaler or country of origin.

When your flowers arrive, begin by cutting approximately 1cm from the base of each stem. This step is crucial as it helps the flowers take up water more efficiently, keeping them hydrated and prolonging their freshness. After trimming the stems, place them in a clean vase filled with fresh, cool water. Make sure the vase has been thoroughly washed, as any leftover bacteria or residue can shorten the lifespan of your blooms.

To maintain their beauty, repeat this process every two days. Remove the flowers from the vase, trim another 1cm from the stems, and replace the water with fresh, clean water. This regular care routine ensures that the flowers continue to absorb the nutrients and hydration they need.

By following these steps, you can enjoy your flowers at their best for at least five days—guaranteed.