Work for Gardenia

Experienced florist

Job title: Experienced Florist (full-time including weekends - overtime required during Christmas, Valentines & Mother’s Day peaks)

Start date: As soon as possible

Location: Wimbledon Village

We’re looking for an experienced florist with excellent customer service skills to join our small but busy team.

About the role:

Floristry

  • Serving walk in customers
  • Preparing orders for delivery and collection
  • Making a range of beautiful bouquets to sell in the shop
  • Conditioning and pricing flowers
  • Merchandising the shop displays (inside and out)
  • Training junior florists
  • Wedding and event floristry (pre-made and installation)


Customer service and administration

  • Taking customer orders accurately with careful attention to detail over the phone, in store and by email
  • Responding to customer enquiries over the phone, in store and by email
  • Booking and liaising with delivery partners
  • Managing our own delivery team


General

  • Opening and closing the shop as part of a team (including cashing up)


About you

  • 3 years customer service experience (essential)
  • 3 years retail floristry experience (essential)
  • Wedding and event floristry experience (essential)
  • Flexibility around peak periods such as Valentine’s Day, Mother’s Day and Christmas (essential)
  • Excellent written and verbal communication skills


About Gardenia of London: Gardenia of London is an independent, family-run floristry business - we’re a small team with a big heart. We have a busy shop in Wimbledon Village and a rapidly growing online business as well as working with third party aggregators. We deliver our beautiful bouquets locally and nationwide as well as creating bespoke arrangements for weddings, events and funerals. Our florists use their expertise and individual style to create arrangements that stand out from the crowd. We’re now in our 21st year and busier than ever, so we’re looking to grow our team.

How to apply

Please send your CV and a cover letter telling us why you would like to work for Gardenia to lucy@gardeniaoflondon.co.uk

Closing date for applications is 30th April.