Retail Florist

About Gardenia

Gardenia is a busy, full-service florist with a vibrant shop, a strong weddings and events portfolio, corporate clients, a thriving online store, and a growing flower subscription service.

We pride ourselves on exceptional service, flowers that truly wow, and creating a space where our customers, community, and team feel at home. Our aim is simple: to brighten every day.

Sustainability sits at the heart of everything we do — all our packaging is home-compostable, 100% of flower waste is composted, we have sent no waste to landfill since 2017, and we use no single-use plastics.

Who we’re looking for

We’re looking for an experienced, reliable retail florist who takes pride in their work, enjoys being part of a busy shop environment, and genuinely cares about delivering great flowers and service. You’ll be confident working independently as well as collaboratively, with a practical, can-do approach and a calm manner during busy periods.

The Role

This is a hands-on position in a fast-paced, creative environment. Daily responsibilities include (but are not limited to):

• Opening the shop and setting up beautiful, seasonal displays
• Conditioning flowers and maintaining excellent stock quality
• Serving customers, taking orders, and creating bespoke bouquets
• Making and preparing daily orders and shop-ready bouquets
• Answering the phone and responding to email enquiries
• Assisting with weddings, events, and contract work
• Keeping the shop clean, organised, and visually inspiring
• Managing and coordinating our delivery driver

What’s in It for You

Salary: £21,000 – £23,000 (based on 3 days per week)

Contract: Permanent, part-time

Hours: 3 days per week, 8:00am – 6:30pm (our opening hours), including one weekend day and seasonal peaks

Start date: 1st February 2026

Additional benefits:

• Paid annual leave
• Contributory company pension
• Staff discount on flowers
• 30-minute paid lunch break
• Access to our coffee machine ☕

Development & Growth

We are a progressive business and believe in playing to people’s strengths. For the right candidate, there is scope for the role to develop over time, based on skills, interests, and the needs of the business.

The Team

You’ll be joining a fully trained, experienced, and knowledgeable team who are passionate about what we do. We are founder-led, and our founder is a Director of The British Florist Association. We take care of each other and value learning and growing together.

About You

• The ideal candidate will have:
• At least 2 years’ experience in retail floristry
• A professional floristry qualification
• Excellent spoken and written English
• Confidence using online order and POS systems
• This role is perfect for a creative florist who thrives in a busy environment, enjoys
• variety, and takes pride in delivering outstanding flowers and service every day.

How to Apply

To apply, please send your CV and a cover letter to lucy@gardeniaoflondon.co.uk.

References will be required.